Help Me

Please go to www.gazelle.com, set up an account for yourself. consummate a quote for any full stop that we bury so that you back tooth be familiar with how a customer can obtain a quote. (here is a video that can go you through the first time http://www.gazelle.com/main/ great power/how_it_works ) After spending time reviewing our site, please read the scenarios eat upstairs and act as the customer service rep who lead handle the response. Once you have formed a electronic mail response to the three scenarios please send this back to my circumspection at patricia@secondrotation.com

Your responses will be used to narrow down the candidate choices to see who will be asked to move to the neighboring stage in the interview process.

Good luck, and please heart free to ask any questions.

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1. Anthony Jones

a. Sent in a HP Laptop.

b. Customer received the sideline email.

Hello Anthony,
present is an update about what’s happened with the box you sent us.
Your management Needed
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When our inspectors checked your HP Laptop (SRXXXXXX), they found it did not twin the condition you entered on the site.



Heres what they found:
One or more(prenominal) specifications pertaining to your HP Laptop (in this case, its Blu-Ray Drive) are different than indicated. As such, the proffer we are able to make for it has been lowered. You may choose to accept the new offer or opt to have the item returned to you. We apologize for any inconvenience, and thanks for choosing Gazelle.
Because of this, we had to adjust our offer to $342.00 for your HP Laptop.
This means your bonus for this item is $0.00
WHAT HAPPENS NEXT?
If you wish to objurgate the new offer, you have 5 business days to reply and ask that we return your HP Laptop by following our instructions here.
If youd like to speed this process along, you can alike actively accept the offer here.

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