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Thursday, October 18, 2012

Business Communication Through Electronic Mail

Face-to-face meetings, whether formal or informal, supply the most communication information. As well as the words which are spoken, participants can observe entire body language, intonation along with other clues to the message becoming communicated. Phone conversations eliminate the visual clues, but nevertheless provide the convenience of two-way interaction and vocal intonation. But these kinds of communication provides no long-term record of what was said, and companies rely on written records. So, it is it not surprising how the memo and corporation letter have long been a staple of corporation communication ("E-mail" 12).

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E-mail will be the following step inside the evolution of written company communication, and has brought with it considerable convenience. It is transmitted instantly within the world, does not depend on separate machinery as does a fax, it really is retrieved--multiple times, if needed anywhere there's a personal computer connected towards World wide web or a personal intranet, and it truly is forward


There's pressure to respond to an e-mail once it is received, and there's the ability that the response isn't as well-thought out as being a letter or memo would be. Instead of reviewing and editing the e-mail response, most just type and send, complete with grammatical and factual errors (O'C. Hamilton 179).

Despite these 3 problems, e-mail can be an strong communication tool for business. This requires that businesses develop e-mail guidelines relating to what is and just isn't right for an e-mail message, and remind their employees that e-mail messages needs to be carefully concept out, not merely written simply in response to another hastily written e-mail. Corporations ought to also remind employees that individual conversations even now have a place in business, and oftentimes, a five-minute phone call can replace hours of back-and-forth with e-mails.



 

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