1.Perform a STEEP analysis to understand the command environment facing Citibank. How leave behind Citibank be affected by external factors? In particular what is the affect of the internet on the banking industry and Citibank? a.Social & Demographic: - Commercial cards enabled customers to own consolidated spend data for all countries within Asia. - Clients flush toilet benefit from in consistency in products, delivery, and function. - Only fit card issuers are able to deliver local-currency and local-language programs to clients worldwide by using its own proprietary systems and customer service operations. b.technical: - New engine room required major investments in people, risk, and technological services that some banks were not ready to make or had the assets to make happen. -Citibank invested millions of dollars in the infrastructure required to move and supervise cash balances online. - Main focus or goal is to stomach corporate customers the most cost effective, cutting-edge, reliable, and unafraid(p) solutions in technology innovations. - Technology was used as a means to strive strategic objective for Citibank, with intentions to lower costs and improve efficiency in its investments in IT provided better client services. c.
Economic: - Citibank offers outsourcing services to corporate customers, secures all business transactions from customer, and attempt to achieve a loyal relationship. - A large consumer base will provide Citibank with economies of scale (low unit costs). d.Environmental & Geographic: - Citibank is unambiguously positioned to service its customers global needs and secure in its expertise, resulting in setting Citibanks separation from competitors. - Citibank implements the implant bank strategy in emerging markets (build broad customer base, diverse products, community involvement, and recruitments from local population). - In geographic regions extracurricular of the US, Citibank recruits staff and senior... If you want to get a full essay, format it on our website: Ordercustompaper.com
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