Future Direction of Healthcare Assignment Example | Topics and Well Written Essays - 750 words

Future Direction of Healthcare - Assignment Example In an instance where the health physician’s quality of work is based on customer experience, there is a likelihood that most physicians will opt to only handle patients who are easier to treat and ignore those with chronic illnesses. Furthermore, there is a likelihood that the doctors may perceive this form of pay to be unfair. This is especially so if the good doctors are underpaid while those who do not do their work so well are paid better (Miller, 2014). Administrators need to come up with a standards measure for quality if they ever expect this initiative to work. If the doctors feel like they are being paid in accordance to their performance, they are likely to work harder and improve customer experience. Currently, there is a heightened shortage in the number of skilled nurses and practitioners in the health sector who can care to individual patients and the overall population as a whole, which can be interpreted to signify that the demand is higher than the supply. Most of the nurses are under skilled and are incapable of meeting the required performance standards which consequently affects patients health care. Employers are faced with the problem of coming up with strategies that will help cub the problem of unskilled workers and ensuring that all the health workers meet the required standards to ensure future survival of the organization. Some of these strategies include up-skilling and multi-skilling employees, employing younger employees, establishing some form of partnership between the organization and the educators and lastly ensuring the participation of mature workers. The employers can come up with strategies to maintain young employees in the organization considering the fact that they are at high demand and not easily available in the market. Mature employees have skills that the younger employees could benefit from hence why the employers should persuade them to

Hockey Sport Essay Example for Free

Hockey Sport Essay Hockey is a fast, exciting sport played by two teams on a sheet of ice called a rink. Each team has six players on the ice, one goalie, two defensemen, two wingers, and one center man. The players skate up and down the ice shooting or passing a hard rubber disk called a puck with sticks. They score points by hitting the puck into the net. Hockey is much faster and swifter than any other sport. As the players streak across the ice, their powerful shots and passes can send the puck faster than 100 miles [160 kilometers] per hour. A goalkeeper on each team defends his net from the puck going in. They must often make quick slides across the on their skates, stomachs, knees or backs to stop the puck from going into the net. A puck that crosses the goal line is a called a goal and scores a point for the other team. The side that scores the most goals wins the game. To keep the action fast, hockey has an unusual rule. It is the only major sport that allows players to change or substitute during play. The game is rough and includes lots of hitting and some fights, although fighting is against the rules. The ancient Egyptians, Greeks, Persians, Romans, and Arabs, perhaps among the earliest of stick-and-ball games, played forms of hockey. A sport similar to hockey, called Hurling, is known to have been played during the 1st millennium in Ireland, and other Europeans in the Middle Ages adopted similar sports. The historians don’t know for certain where the name Hockey came from. But most of them thought the name hockey have been adapted by the English from the French word hoquet (shepherds crook). How ever was the name first given to the sport in the 18th century, but was not in common usage until the 19th century. Hockey then started in Canada in the mid-1800s. By the 1900s it had become Canadas national sport. Since then, hockey has become popular in many other countries including Russia, Sweden and the United States. Hockey is grouped in many different divisions including minor hockey, which is grouped into age categories, SJHL, WHL, OHL and IHL, which involve the smaller cities in province or state, and NHL, which involve the bigger, better known cities in Canada and the United States. Each period begins with a face-off at the center face-off spot. A face-off also starts play again after it has been stopped for any reason. During play, the puck must normally be kept moving. If it is hit over the boards, held by the goalie, out of the referees sight, frozen between opposing players, or is otherwise temporarily out of play, an official blows a whistle for a face-off. A player may move the puck along the ice, pass it to a teammate, or shoot it at the goal, but rules limit these plays in certain ways. One extremely important rule states that no player of the attacking team may be in the attacking zone ahead of the puck. One player must carry or shoot the puck across the attacking blue line before any other player on the team crosses the blue line. For violations of this rule, an official signals the offending team offside and conducts a face-off in the neutral zone. A player may pass to a teammate anywhere in the same zone. The player may also pass from the defending zone to a teammate in their teams half of the neutral zone. If the pass is received past the centerline an official signals the pass offside and conducts a face-off where the play began. Hockey requires a variety of skills. They include checking, skating, passing, stick handling and shooting. Checking is the way a player takes the puck away from the opponent. There are two main types of checks: stick checks and body checks. For a stick check the player uses his stick to hook or poke the puck away from the opponent. In a body check the player bumps against the opponent with a hip or a shoulder to try any block the opponents progress or throw the opponent off balance. Both stick checking and body checking are allowed only against a player in control of the puck or the last player to control it. Skating is the most important hockey skill. Players must be able to turn sharply, skate backwards and perform many other maneuvers while skating at top speed. They must be able to do this with their head up and while stick handling the puck. Passing occurs when a player who has the puck passes it to another player. In most cases the players use their sticks to propel the puck toward the receiver. These passes are either flat passes or flip passes. To make a flat pass the player sends the puck traveling along the surface of the ice. To make a flip pass the player causes it to rise off the ice to avoid interception by an opponent. Sometimes the passer simply leaves the puck behind, so that a teammate can get it, this is called a drop pass. Stick handling is the use of the stick to control the puck. The player first moves the puck with one side of the blade and then with the other side while skating. The player makes some sweeps of the stick some wide and some narrow. In this way the player keeps the opponent guessing as to the next move and also makes it difficult to steal the puck. Shooting is the skill needed to drive the puck into the net and score goals. Most shots are either wrist shots or slap shots. In a wrist shot the blade does not leave the ice. The player uses strong wrist action to propel the puck. For a slap shot the player raises the stick for a back swing and brings it down against the puck with great force. Slap shots are more powerful but less accurate than wrist shots. Offside plays and icing account for most violations of the rules. For these violations, the offending team risks losing control of the puck in the resulting face-off. For more serious violations, players receive penalties ranging from two minutes in the penalty box to removal from the game, but each team must always have at least four players on the ice. If a third player is penalized while two teammates are in the penalty box, a substitute may replace the player on the ice. A teammate may serve the goaltenders penalty. Hockey has five main kinds of penalties: minor penalties, major penalties, misconduct penalties, match penalties and penalty shots. Minor penalties are given for violations like holding, tripping or hooking resulting in two minutes in the penalty box. The team must play short-handed until the time is up or the other team scores. But if the same minor penalty is awarded against players on both teams they sit for the full to minutes and two different players may replace them on the ice. Major penalties are given mainly for fighting or cutting or drawing blood with a stick, they result in five minutes in the penalty box. The penalized team must play short-handed for the full five minutes, but if a player on each team receives a major penalty at the same time, substitutes may replace both players on the ice. Misconduct penalties are given mainly toward the improper treatment towards an official, which results in ten minutes in the penalty box, but a substitute may replace the penalized player. A game misconduct penalty is given mainly for more serious offences against officials. Match penalties are given for deliberately injuring or attempting to injure an opponent. The offending player is removed for the rest of the game and usually given extra penalty minutes depending on the severity of the incident, which a player on that team has to serve. Penalty shots are free shots at the opposing goal defended by only the goalie. They are awarded against the defending team when an attacking player throws his stick or is pulled down from behind and is so prevented from taking the shot. Those are the rules and regulations of the fun and exciting game of hockey.

The French Revolution :: European Europe History

The French Revolution Gradually after the American Revolution, France had it's own Revolution in 1789. The French were very unhappy with their current status, jobs, and living conditions. They saw what the Americans did to achieve liberty, and how successful they were. Many of them had also read the writings of the philosophers and believed that change was necessary. Nevertheless, the main problems that led to the French Revolution were deep debt, competition between social classes, and the unlawful conduct of the king. Debt was one of the problems that led France toward a Revolution. France was badly in debt after participating in the American Revolution and after Kings Louis XIV's and Louis XVI's enormous expenses. In order to save France from bankruptcy, Louis XVI called on the Estates General for help. The Estates General was made up of the First (clergy), Second (nobility), and Third (everyone else) Estate. However there was a lot of conflict within the Third Estate, because it was made up of everyone who was not part of the royal family, clergy, or nobility. The Third Estate was very unsatisfied because although it contained over 80 percent of the population, it still had the same one vote as the other two Estates with fewer people. Thus it re-named itself the National Assembly in June of 1789 and claimed itself the representative body of the people. The Assembly did not aid the King in his financial troubles, yet it demanded many changes to France's absolute monarchy and legislative system. Many of the laws that were passed in France had also become extremely burdensome to the common people because they excluded the clergy and nobility from paying taxes. Louis XVI tried to help the economy, by raising taxes in 1786. But this only made matters worse, because peasants were unable to pay. Harvest was also poor and food very expensive. People were enraged of hearing stories of lavish parties at the fine houses and palaces, where a lot of food was served, which was either wasted or given to the dogs afterwards. The demand for manufactured goods fell, and many artisans, traders and farmers were without work. People were angry and began to revolt. In July of 1789, they stormed the Bastille killing many people, and in October of 1789 angry middleclass women marched to Versailles demanding that the royal family move to Paris and action be taken to help feed the people.

The Ineffectiveness of the Film Ratings System :: Movie Film Essays

John Small, a fourteen year old boy in Uptown St. Paul, proceeds into the Suburban World Cinema, anxious to see Abel Ferrara's Bad Lieutenant. He is equipped with a parental note, replete with the phone number where his parents can be reached to verify that they did indeed author the note should its authenticity be questioned. John pushes seven crumpled-up dollar bills and the folded note into the metal dugout under the box office window, only to be met with a tinny, disinterested voice booming through the round silver speaker mounted on the window: "No children under seventeen allowed! Sorry. This note isn't gonna cut it." The incident exemplifies a pressing issue in the ever-topical discussion of the oft-vilified film rating classification system in our country. Is the movie rating system, originally designed to assist parents in guiding the movie-going habits of their children, actually preempting parental choice? To at least some people, however, Jack Valenti, the man responsible for devising the Motion Picture Association of America and the National Association of Theatre Owners, is leading the effort, as editorialist James Wall put it, "to protect children" (1227). Valenti wrote, "The voluntary Movie Rating System has one objective: to issue advance cautionary warnings to parents so they can make their own decisions about what movies their children should or should not see. No one -- appointed, anointed, or elected -- ought to insert themselves into individual parental decisions" (87). But the film classification system, designed to assist parents in making decisions about their offspring's film patronage, often thwarts that very purpose and, in the process, actually stifles the creativity and honesty of the film industry as well. Although Valenti and the Rating System's advocates claim that parents should have the final choice in what their children view, the system may, in practice, obstruct that purpose for parents who decide that their children should see some films. For films with the controversial NC-17 rating, the theatre is prevented from letting young John Small and his under-aged ilk from seeing a film despite his parents' permission. In fact, had John actually been accompanied by his parents, the theatre would have had every right -- some would even say responsibility -- to refuse his admission. The printing of the NC-17 rating often does not read -- as would be reasonable -- "Intended for Adults Only" but rather the more rigid "Not to be Attended by Children Under Seventeen.

Pro Gun Control Speech Essays and Term Papers Essay

Pro Gun Control Essay Persuasive Pro Gun Control Essay Gun control is a vital necessity to the welfare of our nation. Many people out there are supporting the â€Å"anti- gun control cause† with the excuse of â€Å"self-defense†. I believe that not everyone will handle a gun for self-defense. The possession of a gun is†¦ Premium1048 Words5 Pages Gun Control Speech Gun Control Speech By Sam Casey Could we cure the mass gun killings in America by distributing a free, and very effective chill pill? Or is it just the insane people holding guns? The issues with the American Politics and gun control is that A- They don’t consider just putting guns in the hands†¦ Premium488 Words2 Pages Pro Gun Control Name Date Class Professor Pro-Gun Control With the Second Amendment giving American citizens the right to bear arms, and approximately fifty percent of Americans owning some form of a firearm, issues involving the ownership and possession of guns has led to debates in American society. Many†¦ Premium707 Words3 Pages Pro. Gun Control Lashea Williams 11/6/05 In some ways, gun control isn’t as irrational as it may seem. Even though it is said to violate the people’s second amendments right, which says, â€Å"A regulated militia being necessary to the security of a free state, the right of the people to bear arms shall not†¦ Premium713 Words3 Pages Gun Control Gun Control In 1988, Handguns killed 7 people in Great Britain, 19 in Sweden, 53 in Switzerland, 25 in Israel, 13 in Australia, 8 in Canada, and 8,915 in the United States. The figures are shocking, but what is the solution? Gun control is a problem that our country has faced for many years. In†¦ Premium2068 Words9 Pages Gun Control Is Needed Gun Control Is Needed Regulation of guns is a necessary action that needs to be taken in order to save lives. A good definition of gun control is needed to understand the sides and issues. Gun control is an effort to stop the rise in violent crime by strengthening laws on the ownership of f†¦ Premium1472 Words6 Pages Gun Control Gun control is a controversial issue, opposing and splitting the American society, it is a crossway of different arguments and states on whether there should be stricter gun laws. It could be argued that on the one hand guns provide safe and security, fun and adventure for some people; on the other†¦ Premium1061 Words5 Pages Gun Control Gun Control Issues With the Second Amendment giving American citizens the right to bear arms, and approximately fifty percent of Americans owning some form of a firearm, issues involving the ownership and possession of guns have led to heated debates in American society. Most notably is the is†¦

Aerobics and Weight Training essays

Aerobics and Weight Training essays As most of you already know, fitness is usually measured by the untrained eye on the basis of how a person looks and their muscle definition. For anyone its hard to get muscle definition until you lose weight, and that might be hard enough, more so for women then men. Women feel that they have a bigger need for physical fitness then men do. Some women and men think that dieting will get them looking great and feeling good with good muscle definition, but that is not the case. Research has shown that with a mixture of aerobic exercises, weight training, and nutrition any female can have the optimum level of physical fitness in order to look and feel great and have good definition. The basics for a good work out, most think, is straining yourself to your limit. In all actuality, this form of exercise is one of the worst. Your body is not used to the extreme conditions that come with binge training. Also, it is one of the leading causes of injuries. Because your muscles have to work up to training hard, it would be in your best interest to start easy and progress to harder things. So beginners should have a low profile goal that can be achieved easily enough as to not strain yourself, but hard enough where you can feel the results. (Venuto 1) The aerobic training is probably the most important part of ones workout. Aerobics: With air or oxygen means that with also being fun and effective, aerobics strengthen your cardiovascular muscles and improves your heart rate-which speeds up your metabolism. Also aerobics have a variety of other purposes. Such as increased resistance to fatigue and extra energy, decreased tension and aid in sleeping, increased general stamina, controlled body fat, and toned muscles and increased lean body mass. It is to be said for the last one that muscle does weigh more then fat, so your mass will increase. Along with physical benefits there are some psychologica ...

Global poverty essays

Global poverty essays Extreme global poverty is a problem that affects a large percentage of the worlds population and will continue to spread until serious action is taken against it by the wealthier nations. However, the amount of obligation, if any, that countries feel they have to deal with such a problem is a main source of controversy and one of the reasons why poverty is taking so long to be reduced. This obligation to help others introduces the concept of utilitarianism. In general, this idea requires an individual, or society as a whole, to act in such a way as to promote the maximization of goodness in society that is, the greatest goodness for the greatest number (Pojman 107). Therefore, the person is the focus of happiness. In addition, utilitarianism falls in the category of teleological ethics, which is concerned with the conclusion or the consequences of a particular act, and not the means by which that end result was produced. Using the act of lying as an example, Pojman states, the act that is right produces the best consequences...the only thing wrong with lying for the teleologist is the bad consequences it produces (107). It is not the act itself that makes lying bad to the teleologist, but the end result. Normally, teleological ethics deals with one person, however, utilitarianism is considered to be a universal system applied to everyone. Therefore, the a ct that produces the most amount of good for the (society) is the right act (107). Now that the definition of utilitarianism is established, it can now be applied to the real life situation of global poverty. According to the theory, wealthier countries are obligated to assist in helping to solve this problem, as that would be promoting the maximum amount of goodness for those impoverished societies. However, utilitarianism calls for the maximum amount of goodness for everyone, and as Peter Singer states in his article...

That vs. Which

That vs. Which That vs. Which That vs. Which By Ali Hale One of our readers, Justin, recently wrote to ask: When proofreading a peers article on the solar system, I realized that she, and I, are unsure of the proper use of that and which in a sentence. Below is [SIC] two examples of the same sentence, one using that and the other which. To our knowledge, it is the only body in the solar system which currently sustains life, although several other bodies are under investigation. To our knowledge, it is the only body in the solar system that currently sustains life, although several other bodies are under investigation. Which is the correct sentence, and what is the general rule of thumb? Justin, Ill give you the answer now, rather than making you read to the end of the whole article: the second version of that sentence, using that is correct. When To Use That and When To Use Which Before I come on to the that/which rule, just a reminder that â€Å"who† should always be used when referring to people. The boy who threw the ball. This is the woman who always wears a black shawl. When referring to objects, though, the rule for using â€Å"that† and â€Å"which† correctly is simple: THAT should be used to introduce a restrictive clause. WHICH should be used to introduce a non-restrictive or parenthetical clause. If that leaves you more confused than when you began this article, read on A restrictive clause is one which is essential to the meaning of a sentence – if it’s removed, the meaning of the sentence will change. For example: Chairs that don’t have cushions are uncomfortable to sit on. Card games that involve betting money should not be played in school. To our knowledge, it is the only body in the solar system that currently sustains life A non-restrictive clause can be left out without changing the meaning of a sentence. Non-restrictive clauses are either in brackets or have a comma before and after them (or only before them if they come at the end of a sentence): Chairs, which are found in many places of work, are often uncomfortable to sit on. I sat on an uncomfortable chair, which was in my office. Why You Need to Use That or Which Correctly Changing that to which or vice versa can completely change the meaning of a sentence. Consider the following examples: My car that is blue goes very fast. My car, which is blue, goes very fast. The first sentence uses that – suggesting I own more than one car (and even implying my other cars might not be so fast). This is what happens if we leave out the clause and write: My car that is blue goes very fast. My car goes very fast. The sentence’s meaning has changed: the reader does not know which one of my cars goes very fast. However, the sentence using which simply informs the reader that my car is blue. We can take the clause out without losing any essential information: My car, which is blue, goes very fast. My car goes very fast. That and Which in Common Usage It is common today for which to be used with both non-restrictive and restrictive clauses, especially in informal contexts: Who ate the cake that I bought this morning? Who ate the cake which I bought this morning? The clause â€Å"that I bought this morning† is essential to the meaning – I’m not asking about a cake which I bought yesterday, or this afternoon. Therefore, the first example using â€Å"that† is the correct one, but many people would not consider the second ungrammatical. It is, however, incorrect even in informal contexts to use that for a non-restrictive or parenthical clause. For example, these sentences would be considered incorrect: This computer, that I have never liked, is very slow. The blue desk, that my father gave me. An easy way to watch out for these is to look for instances where you have a comma followed by the word that. If Id know this years ago, it would have saved me a lot of frustration with Microsoft Word! Even though the usage of which has been relaxed to some extent, it is still better to keep your writing as clear as possible by using which for only non-restrictive clauses, and that for restrictive ones. So, to return to Justins example: To our knowledge, it is the only body in the solar system which currently sustains life, although several other bodies are under investigation. To our knowledge, it is the only body in the solar system that currently sustains life, although several other bodies are under investigation. The second sentence, using that is correct, but many people would consider the first sentence permissible too. In a formal context such as a scientific paper, it is better to use that for total clarity. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:50 Slang Terms for MoneyDo you "orient" yourself, or "orientate" yourself?Neither... or?

Wily Technology Article Example | Topics and Well Written Essays - 500 words

Wily Technology - Article Example It was decided that total of $2million would be invested by the two parties for 33% of Wily and each party would contribute $600,000 of $2 million. However later the investor of small institution got to the back foot. Cirne acquired an office of 2000 square feet and started hiring. Cirne has been an active leader and has performed exceptionally well as a CEO. In searching for CEO, Cirne and the board took a lot of time, thinking, evaluating and implementing various approaches. Every approach was different from one another, and there were some disagreements also between Cirne and the board including Strohm. Wily first included senior managers to bring some candidates for the post of CEO; however, Cirne was not happy and comfortable after interviewing the candidates. After that Cirne came up with the idea of evaluating the existing candidates in Wily and suggested some names which Strohm rejected. The search process was quite long and included many people as the process was growing. After the long process, it was decided to engage another search firm. However, Cirne was not comfortable with any candidate during the process of search. He had a fear of selecting any candidate because he thought the candidates would not fit to the culture of the firm. He was worried and extremely cautious during the search process. Cirne should not be part of the search process because of his fear. He found negative points in every individual and was uncomfortable, because of Cirne the search process also got lengthy. Lew Cirne should not accept the request of Williams to step down from the position of Chairman. Remaining at chairman position, Wily could be more successful because all the individuals, members, technologies were introduced by Cirne at Wily. Cirne knows all individuals and the culture of the organization. After making so many efforts for the success of Wily Cirne could not afford to step down. Stepping down means that the new CEO and VC Strohm would

Thinking and Decision Making Paper Term Example | Topics and Well Written Essays - 1000 words

Thinking and Decision Making - Term Paper Example Generally, the reasoning put emphasis on the intellectual aspect of thinking. In addition, reasoning using ideas and meanings enables people to come to conclusions in the form of decisions. In thinking, analyzing the ideas and meanings in different ways involves elements of thought, generating reasoning, and leading to conclusion. The elements of thought include purpose, problem, conclusions, facts, assumptions, concepts, implications, and point of view (Paul & Elder, 2006). People think differently with some thinking systematically being referred to as analytical thinkers, whereas others think intuitively. Generally, people think with either the right or left hemisphere of brain dominance, though scholars encourage use of both hemispheres. According to Marquis & Huston (2008), people with the upper-left- brain dominance are analytical thinkers who like to work with factual data and numbers solving problems in a logical and rational way, while people with the lower-left-brain dominan ce are very organized and detail oriented, and like to work in a stable environment, value safety and security over risking. (p. 16) Based on the brain dominance, four different thinking styles exist, but this paper will discuss only three. Logical Thinking Thinking logically and selecting reasoning fallacies from one’s thinking and other’s thinking is the basis of critical thinking. ... Deductive reasoning involves use of syllogism, which is a three-step form of reasoning with two premises and a conclusion. There are three classes of syllogisms: the categorical, the hypothetical, and the disjunctive syllogisms. Categorical Syllogisms A categorical syllogism is an argument that involves statements that either affirm or deny that a subject is a member of a certain class or has certain property (Kirby & Goodpaster, 2007, Pg.157). An example of categorical syllogism is as follows: MAJOR PREMISE—All our teachers are tall MINOR PREMISE—Tom is one of our teachers CONCLUSION—Tom is tall. Tall is the predicate in this case because it is the property or class given to the subject found in premise and conclusion. Indeed, syllogisms are valid when the argument from premises to conclusion is accurate. Hypothetical Syllogisms A pure hypothetical syllogism is one in which the two premises, and the conclusion are hypothetical or conditional, and they normally t ake the form â€Å"if-then statements† (Kirby & Goodpaster, 2007, P.184). Disjunctive Syllogisms This is the kind of syllogism that involves use of â€Å"either† or â€Å"or† statements. Reasoning error of affirming a nonexclusive disjunct using â€Å"or† in a nonexclusive manner sometimes involves disjunctive syllogism. Inductive thinking normally â€Å"begins with a set of evidence or observations about some members of a class, or about some events† (Kirby & Goodpaster, 2007, P.197). Based on the evidence or observations, one makes a conclusion regarding other members of the class or about some events. The conclusion of inductive reasoning is normally highly probable, as they do not follow the observations with certainty. Scientific thinking Scientific thinking involves a structured way of reasoning

Dissertation Example | Topics and Well Written Essays - 12500 words

Dissertation Example This study suggests that the explanation as to how information systems contribute to the performance and competitive advantage of the firm may lie within the specific responses, and competitive actions that the firm participates in or the role information systems play in the competitive dynamics of the firm (Eisenhardt 2004). Kenya and most African countries have one thing in common; they all have a large health provision gap, which is growing each year. This provision gap is prevalent mostly in the urban areas. This arises due to rural-urban migration since young men, and women move to urban areas in search of employment. This movement to urban areas has led to the over stretching of the available and limited health facilities. Due to this, many dispensing chemists that at times act as clinics have sprung up in almost every estate, surburb in the city. The health provision gap can be supplemented through such dispensing chemists and pharmacies. Moreover, many households cannot affor d to pay medical bills at the hospitals and see this as a cheaper way of meeting their medical needs. Capital Chemist is one of those dispensing chemists that operate within Nairobi with the aim of making medical supplies such as drugs, and equipment readily and cheaply available. It also offers services such as laboratory tests. It aims to support and reduce the health gap that exists in Kenya, especially the urban areas. Capital Chemist has over 50 employees and has been operating in the pharmacy market in the country for the last 5 years. Its drug dispensing division is one of the most profitable of the overall venture. Despite increasing competition from other dispensing chemists and pharmacies, Capital has maintained a strong position in the drug dispensing market thanks to its attractive, long operating hours, and the variety of drugs and medical equipment it offers. Even though the popularity of Capitals’ long working hours and a variety of services, Capital has manage d to keep and attract more customers due to the strong customer relationship it has. It has also been able to achieve this through its high level of customer support. 1.1 BACKGROUND OF THE STUDY The Capital Chemist, herein referred to as ‘The Chemist’ is a pharmaceuticals drugs and medical equipment retail chain in Nairobi, Kenya. A registered pharmaceutical retail company was incorporated in 2007. It has branches in several parts of the city. Its presence manifests itself in almost every estate, in the city. Administratively the chemist is served through all its 12 branches across the city. It has its headquarters in Nairobi’s Central Business District. These branches aim at meeting the goals, and mission of the company. All operations are regulated and controlled by the headquarters in Nairobi. It aims at providing quality, readily available medical drugs to its client when needed and whenever needed. Synchronizing the management and operations of these branche s to ensure efficiency in service delivery, and profitability has become a nightmare. Currently each of the 12 branches has its own management system that is limited to point-of sale management only. The other process such as inventory management, price control, and diagnosis are manually handled using spreadsheets. Given that daily sales and purchase quantities are high and are forecast to increase, tracking and

Property Law Essay Example | Topics and Well Written Essays - 1250 words - 1

Property Law - Essay Example However, in due course the differentiation between a will and a testament has become thin, and people use the term, will, to refer to a statement that both disposes of both personal property and real property. In the event an individual dies without drafting a will, the state proceeds to distribute the person’s estate in accordance with the laws of Descent and Distribution of the person’s stateii. The significance of a will is diverse from the fact that it gives the drafter a chance to choose the people who will be heirs to his property. It also allows the testator to decide the people who will execute their estate, and using fairness in distributing their wealth, in place of the court appointing a stranger to allocate the estate to the family. Another importance of a will is the fact that the testator can protect the interests of the people close to him, and those of his children in choosing who their guardian would be in the event of the testator’s death. When writing a will the law requires the testator give information as to who will take care of their children incase the stated guard dies before the execution of the will. This may include the other benefactors of the will in the event they die before the execution of the will. ... Requirements for a Will to be Valid The first requirement is that the testator, the person making the will must declare himself as the testator and that he revokes any previous will either express or impliediii. The person should also have the mental capacity to make a valid will at the time of drafting of the will. The person making the will to be accepted by the law as making a valid will through mental capability must be at least 18 years and above, bar for any exceptions provided for by law. Another indication of whether the person has the capacity to make a valid will is that they ought to be of sound mind, understanding, and memory. This is to mean that the person ought to be aware of what they are writing and its implications. It is essential to note that the Mental Capacity Act of 2005 does not have provisions for invalidating a will; that has already been prepared by an individual of unsound mind. There is normally the assumption of intention, in that if a will is validly ex ecuted and the person is of sound mind during the process of execution. This is the third requirement of a valid will; that the testator must have an intention to dispose of their properly as per the will upon the testator’s death. The third requirement is that there should be no traces of undue influence, force and/or fraud. If the court can establish that the testator was either pressured into making the will, or if the execution of the will was through fraudulent means, then it may set aside part of the will, or will in its entiretyiv. It is mandatory for the testator to sign the will or have someone sign it for them; the will must not be necessarily in writing. In most

Reading Guide #2, for Augustines Confessions, Bks 7.5 8 Essay

Reading Guide #2, for Augustines Confessions, Bks 7.5 8 - Essay Example A human has to understand what is bad to see what is good. It is impossible to judge without knowing and experiencing. Therefore, God lets people face evil to make them understand what good really is and how valuable it is. People appreciate good after being exposed to evil. Otherwise, they would simply fail to know what good means and why good is essential for them. It is a trivial metaphor but it is very precise: there is no light without shadow and there can be no good without evil. Hence, I do not agree with Augustine that evil does not exist as evil is a part of the multifaceted world. Augustine is strongly opposing sex as he sees it as â€Å"the vileness and the shame† (Augustine Bk 8, Ch. 11, par. 26). The thinker sees attraction to sex as certain kind of return to the life without God, i.e. life without knowledge and enlightenment. He sees people as creatures who focus on their desires that have nothing to do with their souls or a better world. This viewpoint is similar to Cyprian’s views on sex. Both saints stress that people have to be virtuous especially those who devote their lives to God. I agree that the priest and those who devote themselves to God have to keep to celibate. However, people living in the secular world do not need to keep to such strict rules. Otherwise, the humanity will simply cease to exist. At the same time, there should be certain purity and men as well as women have to understand that sex is only a part of their lives given by God. It is not a human’s primary concern. People have to focus on self-development thou gh sex should not become something banned or stigmatic. Clearly, every individual desires to have a good family, a decent job, and loyal friends. It is not a shameful desire. However, this is not the finite goal as this is only certain premise for further development. A man can have favorable conditions to live in and strive for self-development. Self-development and impact on the world are two

Property Law Essay Example | Topics and Well Written Essays - 1250 words - 1

Property Law - Essay Example However, in due course the differentiation between a will and a testament has become thin, and people use the term, will, to refer to a statement that both disposes of both personal property and real property. In the event an individual dies without drafting a will, the state proceeds to distribute the person’s estate in accordance with the laws of Descent and Distribution of the person’s stateii. The significance of a will is diverse from the fact that it gives the drafter a chance to choose the people who will be heirs to his property. It also allows the testator to decide the people who will execute their estate, and using fairness in distributing their wealth, in place of the court appointing a stranger to allocate the estate to the family. Another importance of a will is the fact that the testator can protect the interests of the people close to him, and those of his children in choosing who their guardian would be in the event of the testator’s death. When writing a will the law requires the testator give information as to who will take care of their children incase the stated guard dies before the execution of the will. This may include the other benefactors of the will in the event they die before the execution of the will. ... Requirements for a Will to be Valid The first requirement is that the testator, the person making the will must declare himself as the testator and that he revokes any previous will either express or impliediii. The person should also have the mental capacity to make a valid will at the time of drafting of the will. The person making the will to be accepted by the law as making a valid will through mental capability must be at least 18 years and above, bar for any exceptions provided for by law. Another indication of whether the person has the capacity to make a valid will is that they ought to be of sound mind, understanding, and memory. This is to mean that the person ought to be aware of what they are writing and its implications. It is essential to note that the Mental Capacity Act of 2005 does not have provisions for invalidating a will; that has already been prepared by an individual of unsound mind. There is normally the assumption of intention, in that if a will is validly ex ecuted and the person is of sound mind during the process of execution. This is the third requirement of a valid will; that the testator must have an intention to dispose of their properly as per the will upon the testator’s death. The third requirement is that there should be no traces of undue influence, force and/or fraud. If the court can establish that the testator was either pressured into making the will, or if the execution of the will was through fraudulent means, then it may set aside part of the will, or will in its entiretyiv. It is mandatory for the testator to sign the will or have someone sign it for them; the will must not be necessarily in writing. In most

Alignment of IT Strategy CP Essay Example | Topics and Well Written Essays - 1000 words

Alignment of IT Strategy CP - Essay Example This paper will candidly and comprehensively explicate why an IT strategy focused on maintaining a cutting-edge technology position is the most effective way to support any kind of overall business strategy. Firstly, from a vaguest and broadest perspective, cutting-edge technology can be described as technological techniques and/or devices that are at the frontier of knowledge, but have been used for a relatively long time jettisoning the unreliability threats to users. Apparently, with cutting-edge technology, a business stays informed on the feasibility of their objects and the possibility of its strategy succeeding. Hence, an IT strategy focused on maintain cutting-edge technology enables the business to triumph by guaranteeing that decisions will be made based on latest available information (Keyes, 2005). Any incongruity of information or rather information asymmetry that would have torpedoed the business’s plan can be thwarted through implementation of IT strategies pinpointed on cutting-edge technology. Additionally, in the past, organizations were unable to bridge the fissure between business and IT professionals due to the perceived dissimilarities in culture, objectives, mutual ignorance and incentives. Consequently, the IT systems proved to be expensive and unable to deliver sufficient returns on investment. However, an IT strategy centered on cutting-edge technology position helps the present organizations to maximize value on investments by openly defining who is responsible for the attainment of certain goals and objectives and unequivocally specifies the indispensable resources (Keyes, 2005). Moreover, the misunderstanding often associated with incorporation of technology into the management of a business is eliminated and replaced with a mutual understanding of how the business’s strategies or objectives will be attained. For

Rfid at the Metro Group Essay Example for Free

Rfid at the Metro Group Essay The market is mature and continually seeks innovative ideas to enhance competitive advantage -Highly capital intensive -Low to moderate labor intensiveness -Low margin; high volume – they take advantage of economies of scale -Characterized by high volume holding capacity controlled through Information Technology Company Facts Metro Group was Germany’s biggest retailer (250 stores, 10 warehouses, 100 suppliers) that operates globally in 6 divisions: Metro Cash Carry (wholesale), Retail (hypermarkets), Extra (supermarkets), Media Market and Saturn (consumer electronics), Praktiker (building materials), Galeria Kaufhof (department stores) -Metro Group (hereafter, Metro) is the world’s 3rd-largest retailer -Having the capacity to carry large volumes of inventory and have it adequately controlled and managed by cost efficient Information Technology resources Increased company international expansion overseas -Metro is seeking to improve product accessibility: Having products consumers want in locations consumers can find them easily oReducing shrink in the Supply chain oHaving little to no Out of Stock occurrences -Launched the Future Store Initiative in September 2002 to test different initiative aimed at improving all aspects of the customer experience Competitive Environment -Porter’s Five Forces o Supplier Power- Relatively low; products can be procured from many different places at low price. Products have low differentiation oSubstitutes- High threat with established companies such as Walmart, Tesco, and Carrefour in the same industry. Buyer Power- Moderate level of buyer power. Customers are sensitive to prices, brand names and are willing to investigate substitutes oBarriers to Entry- Relatively high- Metro is rather large and established as well as some of its competitors. Need lots of capital, innovative supply chain management strategy will be need to be able to compete. oRivalry- Moderate to high level of rivalry between the competition. Companies are investigating new way to improve product availability and cut costs Strategic Fit or Alignment -Metro’s supplier have not been implementing RFID as Metro would like i. e. Misplaced, low quality tags are a major issue -Metro’s IT subsidiary has aided in improving fit across the 6 independent sale divisions -There is a lack of fit between employees’ training and the mission of management to implement the RFID -Lack of alignment existent within Metro’s leadership as to whether or not RFID should be applied company-wide as the solvent for Metro’s supply chain issues -Hard Conclusions: Metro should develop an even more strategic relationship with its suppliers so that they are cognizant of how to implement RFID and that they maintain a certain level of quality; Metro should also train its employees on how to apply RFID within their tasks; Metro’s highest management should continue to utilize RFID but should also seek to improve its supply chain in the areas suggested by opponents of RFID RFID Facts -RFID contains at least two parts oIntegrated circuit- storing and processing information, modulating and demodulating a radio frequency and other specialized functions oAntenna- receiving and transmitting the signal Used in enterprise supply chain management to improve the efficiency of inventory tracking and management -Limited growth and adoption in enterprise supply chain markets due to advanced technology needed to implement it Metro’s Competitive Strategy -Metro is a leader in supply chain innovation through the use of the RFID system. Metro does not want to sacrifice quality over costs for RFID which: oReduces shrink because of great accuracy in inventory location oImproves on-shelf availability and reduces substitute purchases oReduces out-of-stocks by reducing poor store execution oImproves productivity and labor efficiencies by eliminating manual entries and barcode scanning -Strengths (Metro) oMore economies of scale oGlobal recognition and success Moving in a positive direction with innovative technologies.

Video games

Video games As the end of the 19th decade approached, video games were introduced. They were an expected hit. The video games industry is now a multi-billion dollar industry. They established and maintained a high rank in childhood leisure activities due to their abilityto attract children infront of a screen for very high number of hours. The idea of video games was flabbergasting since it developed certain positive characteristics which enhanced youngsters and developed them. However, Children addiction to video games increased overtime which concerned adults. They were worried that violent video games develop the sense of violence in their children. Doctors began their research which linked video games to increase in childrens violence. At first, the research was open to doubt but further research linked violence video games with development of violent characters. Recent research suggests that playing video games may affect some childrens physical functioning. Effects range from causing heart rate to blood pressure changes. However, serious physical effects are limited to a small number of players. Indeed, video games are a double edged sword which has its advantages and disadvantages. Recent studies showed that games are valuable considering health care. They were proven to be mentally and physically helpful to children as well as adults. Mental health professionals stress on the idea that some children may develop certain positive characteristics when playing video games. These characteristics are said to be very hard and long lasting to attain elsewhere. Some adults prefer their children to play video games since they feature some benefits instead of sitting without any form of interaction in front of the television. These benefits include the development of creativity. Better vision is some of the reported benefits to doctors who perform vision tests. Logical thinking and skills concerning problem solving will increase since children are always engaged with such issues in video games. Phsygological researchers report that youngsters playing video games show higher self confidence than children who dont/ this self confidence is achieved from they get when they succeed in the game. Furthermore, video games are linked with treating specific diseases. Research studies show that video games are somehow enhanced to treat people suffering from certain phobias. Treatment of fear of the dark and fear of heights has been reported to be the most effective. Doctors expose their patients to their fears through a controlled computerized game to treat them. Moreover, some video games help children develop their learning skills. These games are rather attractive due to their setting. They feature reading and writing tasks to help improve the Childs academic level. The biggest advantage of video games is its ability to entertain a child. When a child is not feeling good or is stressed video games will undoubtedly improve his phsycological state and drive him out of boredom. Children can socialize due to the fact that video games can be played in pairs. It is a great opportunity for kids to make friend by actually playing the game together of discussing t he game plot. Although video games show positive effects on children, video games have various disadvantages. Recent studies link children playing violent video games and behaving rather aggressively. According to NCTV research, 9 of every 12 studies considering violent games feature the idea that children are getting harmed by them. The scene of getting attached to violent video games stresses children and affects their brains. DR. Mathews a doctor in the Indiana University of School and Medicine reports that video games show an increase in emotional arousal and a decrease in the activities of areas which involve self controls, inhibition and attention. Dr. Mathews and his colleagues prove this fact through a simple test. They got 44 players and randomly assigned them to play a game. There were two games. The first one is the adrenaline pumping Need For Speed, the second is the violence included point of view shooter game Medal Of Honor. The players played the game for the 30 minutes. They were then immediately assigned to take MRIs of their brains. Negative effects were seen in youngsters playing the violent Medal Of Honor. The same effects were not seen in players who played Need For Speed. Video games have not been directly linked with mental illness. However, excess violent acts might cause this mental illness. Video games disadvantages are very similar to that of television since children are exposed to the same type of violence. However, researchers say that video games are supposedly more crucial since children are actually involved in violence performed in video games rather than just sitting inactively watching it on television. As technology develops, violence will develop as well since violence is much better portrayed now than 20 years ago through video games due to technology .In some games when a player is bombed, blood and bones are scattered illustrating his death and the effect of being bombed in real life. Children spending many numbers of hours playing v ideo games without getting in contact with no one else suffer from being shy and rather introvert as they see no one but the screen theyre playing on. Certified studies prove that as children encounter these violent acts on television or on video games, they are more likely to perform these acts. In conclusion, recommendations concerning video games must be conservative. According to researcher Jeanne Funk, a ban on video games is probably not in the childs best interests. Limiting playing time of video games and monitoring game selection according to developmental level and game content may be as vital as similar parental management of television privileges. Doctors and parents should also seek out inventive ways to increase the acceptance, popularity, and availability of games that are relatively sociable, educational, and fun. Every aspect has its pros and cons so is the law of nature. What we can do is try to uphold a balance and get the finest of what it has to offer, be it nature or technology

Eating disorders Essay -- essays research papers

I choose to do these weeks health paper on eating disorders. I myself have dealt with an eating disorder and know the effects it can have on those you love and yourself both physically and mentally. Bulimia and Anorexia are serious, functional eating disorders. There are a lot of similarities between the two, but the few differences differentiate the two. Anorexia is an eating disorder in which a person has an intense fear of gaining weight or becoming obese. This person may eat little or nothing during the day, essentially starving themselves. This disease can cause a lot of damage to the body such as slowed heart rate, lowered body temperature and blood pressure, premature bone loss, loss of menstruation or irregular periods, change in body hair, grayish or yellowish skin and mood changes. According to several resources, approximately .5%-3.7% of females will suffer from Anorexia Nervosa in their lifetime. Bulimia is a person who binges and purges. The majority of bulimia nervosa patients are female. They will eat a large quantity of food in a short amount of time and then self-induce vomiting or will use laxatives or diuretics. They may also exercise compulsively. This person will can have damaged and discolored teeth, lung irritation, and muscle spasms, electrolyte imbalances that can lead to irregular heartbeats and heart failure and death. They may also have sores on the back of the hand that is for self induced vomiting. According to several resources, approximatel...

Leadership Theories/ Approaches Essay

As individuals, all seek to improve their personal, social and professional roles. As organizations, they seek people able to guide others and maximize performance. One of the thoughts that come to people on this is to achieve Leadership but to be able to do it, it is imperative to understand its meaning, its strengths, its weaknesses and all concepts that may help individuals and organizations to approach it in their modern world. Thanks to these needs, many researchers have been looking for answers and ways to represent what is leadership significance. The purpose of this essay is to analyze and discuss two theories/approaches of leadership, in order to gain a better understanding. Every individual experiments the meaning of leadership (in family, school, playground, politics, professional work, among others). Some studies present leadership as a trait or behavior and some others from an information perspective or relational position and to be studied qualitative and quantitative m ethods have been applied in varied contexts (Northouse, 2009). Behave as a leader determinates success in individual ´s careers and outcome in organizations, in other words leadership behavior leads in effectiveness (Lussier and Achua, 2009). Theorist agreed that the perspective or how leadership is interpreted can be divided in two groups: Classical and contemporary theoretical approaches. To focus in modern views could mean to pass over the classical views such as the traits approach, behavior or style approach and the situational approach which are often condemned because according to some authors, it does not cover the whole reality (Winkler, 2009).To discuss this point one of the classics views of leadership as the situational approach is and one modern approach as transformational approach will be developed. Classical approaches undertake just one directional relation between leaders and followers where leaders have particular trait that differentiate them from those who follow them while most of the contemporaries approach consider it a s an interaction process (Winkler, 2009). Classical theories describe characteristics and behavior of leaders (Rost, 1991), opposite of modern approaches which seem it as a complex interaction (Yuki, 2006). Situational approach is one of the most known and diverse approaches of leadership, developed by Hersey and Blanchard (1969) based on Reddin ´s (1967). This approach says that different kinds of leadership are required for each different situation which can be inferred as the ability of adaptability to different environments to be an effective leader. Situational approach demands that there are a directive and supportive dimensions which compose it and they are highly important to be applied fittingly to the situation involved. In order to determinate what is required a leader, must understand the scenario and evaluate the employees to identify their skills to perform a task given and after the analysis to choose the level of being directive and supportive (Northouse, 2009). There are cases when one is more suitable than the other. Everything depends on the situation. In other words it means that a leader is called to match their style to the skills of their employees. The most effective leader is who match her or his own style to employees ‘needs. Blanchard (1985) and Blanchard et al (1985) provided a model of situational approaches which was based on the previous model described by Hersey and Blanchard (1969. Situational Leadership. Taken from Blanchard et all (1985). To better understanding the dynamics of situational approach can be divided into two: Leadership styles and Development level of subordinates (Northouse, 2009). The former makes reference to the behavior pattern of a person who seeks influencing others, including the directive or task oriented behavior and the supportive or relationship oriented behavior. According to the graphic below the leadership styles can be discriminated in 4 categories: supportive, coaching, directive and delegating style which is described under each one depending on the levels of directive or supportive behavior assumed. Development levels calls the level of commitment from the employees. It goes from low to high level depending on the interest and confidence on the employees in their work. To mention some of the strengths of the situational approach it is convenient to mention that it give emphasis to the leader flexibility (Graeff, 1983). Leaders need to know their subordinate ´s aims and accommodate to them. Employees do not act or react in the same way for all tasks provided, they distinguish between each one and their behavior is different in each situation, so leaders (Northouse, 2009). Least but not less, situational leadership reminds leaders to treat each subordinate different, according to the task (Fernandez and Vecchio, 1997). On the other hand, there is not enough evidence of research in this field to maintain the theoretical basis (Fernandez and Vecchio, 1997). When looking at Blanchard’s model there is kind of ambiguity because there is not clear relation or combination between commitment and competence in subordinates (Graeff, 1997). To determinate the validity of the relationship established by Hersey and Blanchard ´s model, Vecchio (1987) carried out a test with more of 300 hundred schools and found that teacher new hired whit high structured styles leadership were performing better while experienced teachers were indifferent to the leadership style of the principal (Northouse, 2009). Even when criticized this approach has still some application areas such as consulting because of its easy conceptualization and application. Situational leadership for instance can be applied in the first stage of a project when the conception of the idea is important (Northouse, 2009). To help the reader to understand more about situational approach there are two situations described Situation 1 Budget restrictions were set in the department and a project must be consolidated. The manager thinks to pass this responsibility to an employee who is highly capable and with so much experience. This employee is well known and respected by most if the rest of the staff (Adapted from Northouse (2009)). In this particular situation which actually is faced frequently by organizations, the style of the manager or leader which was assumed is the â€Å"delegating style† when through delegating the accomplishment of the task to the employee is performing a low directive level and low supportive level when is asking the employee to be in charge and because of the capabilities of the employee is allowing them to decide how to do it. Situation 2 Someone was recently named head of a department in a new regional office. When knowing the staff, noticed that one of the experienced employees do not follow the tasks assigned who is new and very enthusiastic and wants to get ahead in the organization (Adapted from Northouse (2009)). . This case describes a very often situation where organizations find some enthusiastic employees who fail following tasks. Because of the lack of experience of the employee but the high motivations to succeed, the most suitable leadership style would be â€Å"Directing†. The employee requires to be told about the specifications of each task of the job and also the performance needs to be monitored. A more contemporary approach is the transformational leadership which stands for creation of a valuable change positive to followers. A transformational leader focuses on transforming others, helping each other to motivate people and maximize the performance of individuals. In particular this leadership approach was created to provide a framework that stop leaders of adopting the last leader style of the day found in any book store. In the nature of transformational leadership consciousness is inherent and also the ability to raise consciousness in others (Hacker and Roberts, 2003). The skills aimed are managerial and leadership and certainness of when call one style on a particular situation (Hacker and Roberts, 2003). Transformational leaders motivate their followers to do more than what they think is possible to do achieving better performances (Bass, 1998). Leaders applied one or more of the four components of the transformational leadership. According to Bass and Avolio (1990) leaders who achieved high performance results, employ the four components: charismatics or idealized influence, Inspirational motivation, intellectual stimulation and Individualized consideration. The former is when followers identify the leader as an example and make it a model. Those leaders obtain the best of the followers because they gain their trust and respect. The inspirational leader, encourage their followers in a positive way and show them security when present their future plans, stimulating people to achieve high performance levels (Bass, 1985). When they stimulate the intellect of their followers, they enhance their creativity and persuade them to re think the ideas to solve a problem. The later, individualized consideration is applied when leaders diagnostic the needs and characteristics of their followers and care about each individual. Into a changing environment, the best leaders are those who are able to create consciousness in their followers about what they do (Bass, 1987). This kind of leadership happens when leaders get their followers highly compromised with their objective into an organization, make then ware of their needs of personal growth, development and achievement of goals, and when motivate them to work well for the general benefit of the organization and not just the personal benefit. An organization having conscious relationships with purpose and direction builds a strong environment to insert radical change (Hacker and Roberts, 2003). Relational transformation and consciousness. Taken from Hacker and Roberts (2003) To illustrate transformational results into an organization the example of leadership in St. Charles medical system, Bend, Oregon (Adapted from Hacker and Roberts, 2003) will be used. Mr. Jim Lussier Leadership position: CEO Organization: St. Charles medical system, Bend, Oregon Transformational results: In 1989, Jim Lussier projected to transform St. Charles Medical Center (SCMC) Jim ´s vision charmed people over the world, resulting in varied questioning about existing hypotheses. The innovative results of reduced costs, reduced lengths of stay, greater patient satisfaction, award-winning service and a long waiting list of nurses seeking being employed, reveal the skills of leader transformation and structuring an organization of meaning. SCMC proved that real caring can coming back to the medical system which for many patients is currently a non-existing service. And for many doctors, nurses and other caregivers they system where they practice is not alive. SCMC under Jim ´s leadership has evidenced something unique that other medical services do not have. To construct his successful approach, Jim employed over 250 task forces to analyze which changes must be done. Through a process of five years Jim and his team redefined the healthcare delivered service, pointing that the spirit of love and compassion must be enhanced to technology and intellect in curing the body. Every process and procedure was reengineered and the healthcare givers were trained in patient-relationship basis, the staff was encouraged to innovate and be creative. When Jim Lussier was asked: How did you build your vision and involve others in? He commented that he created his vision in a personal level and with his mind clear and with the perception of their job as creation of continuum services in order to improve health. He was positive convinced that what they needed were people with a mission in their lives to work with them. Jim ´s statement evidences what the transformational leadership seeks in a leader, it is to get people clear in their minds about his projections and through that get followers that want to take part and improve themselves offering their best. After considering both approaches the author of this essay establishes that even when both were attempted in different times, both are the answers that at their moments were given by the researchers that were interested in improve the performance of organizations. The classical approach discussed which was the situational leadership by its moment found that the style of leaders which Blanchard et al (1985) characterized in four styles (Supporting, Directing, Coaching and delegating) according to the levels of direction and support were related to the commitment and knowledge of subordinates. How the leader behaves influences their subordinates and generates the outcomes into an organization. In a more contemporary scenario where it is recognized that changes happen all the time the requirements of any organizations are based on leaders able to respond to them maximizing the outputs and following the recognition of humans as essential element. So that, leaders were call to establish closer relationships with their teams, to study them, identify their needs and inspire them to perform a greater levels. A leader in the current scenario of business needs to be highly motivator and creative to get others involved in his/her visions. In the author ´s view the characteristics, skill, behavior, among others of a leader are closely related to the business environment where leadership has place. The must be adjusted to the needs and vision of the organization where they exercise it and always procuring to elevates the performance of individuals, gaining their respect, trust, and common commitment. What the author understands as leadership is that it is how individuals obtain enhance employees with organization ´s vision behaving as every particular situation requires, doing it efficiently (do things right) and effectively (doing the right thing). Every individual desiring to be a leader must understand their environment and establish consolidated strategies in order to performance as one. Everyone conscious of themselves, capable of identify their weaknesses and strengths can behave as a leader. REFERENCES Aaker, D.A., Joachimsthaler, E., 2005. Liderazgo de Marca. Deusto Bass, Bernard M. (1981); â€Å"Stogdill’s Handbook of Leadership: A Survey of Theory and Research†. New York: Free Press Bass, B.M., 1998. Transformational Leadership: Industrial, Military, and Educational Impact. Routledge. Bass, B.M., Avolio, B.J., 1994. Improving Organizational Effectiveness through Transformational Leadership. SAGE Hacker, S. & Roberts, T., 2003. Transformational Leadership: Creating Organizations of Meaning. ASQ Quality Press. Hersey, P., & Blanchard, K. H (1988). Management of organizational behavior: Utilizing human resources (6th. Ed.) Englewood Cliffs, NJ: Prentice Hall Lussier, R.N., Achua, C.F., 2009. Leadership: Theory, Application, & Skill Development. Cengage Learning. Northouse, P.G., 2009. Leadership: Theory and Practice. SAGE. Reddin, W. J. (1967, April). The 3-D management style theory. Training and development Journal, pp 8 -17 Vecchio, R.P (1987). Situational leadership theory: An examination of a prescriptive theory. Journal of Applied Psychology, 72(3), 444-451 Winkler, I., 2009. Contemporary Leadership Theories: Enhancing the Understanding of the Complexity, Subjectivity and Dynamic of Leadership. Springer.

Qwea

ACCOUNTANCY 301 ACCOUNTING MEASUREMENT & DISCLOSURE FALL 2011 COURSE SYLLABUS Po-Chang Chen University of Illinois at Urbana-Champaign 434 Wohlers Hall [email  protected] edu 217-333-4527 Syllabus Content Content Course Overview & Objectives Course Materials Prerequisite Learning (Teaching) Philosophy Getting Help Class Procedures Assessment Written Assignments Balanced Scorecard Project Measurement Project Examinations Professionalism Potential Extra Credit Opportunities Potential Course Problems Special Accommodations Preliminary Course Calendar Page No. 1 1 1 2 2 3 4 4 4 5 5 5 5 6 7 Important Note: Changes to the syllabus will be announced in class and posted to the website. Students are responsible for checking the web regularly ACCY301 Course Syllabus—Po-Chang Chen Course Overview & Objectives ACCY301 provides an introduction to measurement and reporting of organizational performance for strategic and operational purposes with a focus on a variety of financial and non-f inancial performance measures suitable for both internal and external decision-making. The course will help you develop the accounting knowledge and a variety of professional skills and attitudes through inclass interactions, projects, and a series of labs. More specifically, the course is designed to achieve the following objectives: 1. To demonstrate the role of accounting as an information system that measures business value creation and supports economic decision-making. 2. To develop your understanding of the conceptual foundation of accounting measurement. 3. To develop your knowledge and skills to prepare and interpret information in financial statements by helping you learn how to analyze business activities and make accounting choices. For instance, you are expected to be able to understand the consequences of accounting choices for assets such as inventory, PPE, and intangible assets. 4. To demonstrate the role of subjective judgments in accounting measurement and disclosure and lead you to critically think about ethics issues in the accounting profession and accountants’ responsibility in society. 5. To develop your ability to use accounting as a business language to communicate effectively. 6. To foster team spirit among you and develop your ability to work well in teams. Course Materials 1. Revsine, Collins, Johnson and Mittelstaedt, Financial Reporting & Analysis, 5th Edition (McGraw-Hill/Irwin, 2011); 2. Course packet of readings published by XanEdu (available at TIS Bookstore); 3. FASB publications downloadable from the FASB website (http://www. fasb. org/); 4. Other readings in required readings folders on the Compass course website, including FASB pronouncements required for the course; 5. Cases and individual assignments in a folder on the Compass course website; 6. Other supplemental materials in designated folders on the Compass course website. Prerequisite You must have completed ACCY 201 and 202 (or the equivalent), and must have completed or be concurrently enrolled in ACCY 302 if you are an Accountancy major. Concurrent enrollment is strongly recommended for non-Accountancy majors. Learning (Teaching) Philosophy Learning is a process of construction. That is, knowledge is a state of understanding in the mind of the individual knower and must be constructed by each individual through iterative processes of experimentation (application) and reflection on the outcomes of such experimentation. Thus, learning is a process involving interaction among students and between students and the instructor. To achieve efficient and effective learning, I will strive to provide: 1. Personal concern for your education and development as a professional, 1 ACCY301 Course Syllabus—Po-Chang Chen 2. Fair and honest learning environment, 3. Openness to your ideas and opinions, and 4. Personal commitment to excellence in scholarship. Correspondingly, I expect the following from you as my student: 1. 2. 3. 4. 5. 6. Thorough preparation of assignments (both reading and written) for each class, Class attendance and active class participation, Active participation in and contribution to group projects, Fairness and honesty, Openness to the ideas and opinions of others, and Personal commitment to excellence in scholarship. Getting Help If you have any questions regarding the course, you can get help either from me or from my TAs during our office hours or by appointment. If you wish to set up an appointment with me, please send me an email at [email  protected] edu suggesting three possible 30-minute time slots we could meet. Please avoid Mondays and Wednesdays from 12pm to 4pm, as these are my teaching time slots. I will confirm the time and date of the appointment via email. My contact information: Po-Chang Chen Office: 434 Wohlers Hall Phone: 217-333-4527 Office Hours: Monday and Wednesday 4pm –5pm Teaching Assistants: Office hours location: BIF 2056 or BIF 2062 Ben Ger Email: [email  protected] edu Office hours: Thursday 2pm-3:30pm Michelle Erb Email: [email  protected] du Office hours: Tuesday 2pm-3:30pm Class Procedures The class format includes a mixture of lecture, group activities, and class discussions of assignments. The assigned cases, problems and activities represent practical illustrations and applications of the concepts presented in the readings. Cases, problems and activities are meant to stimulate inductive reasoning à ¢â‚¬â€œ the reflective reasoning from observations and particulars to concepts and theory that we can utilize more generally. That is, knowledge that we can use in situations other than the specific situation in which it arises. The inductive risk, however, is that such knowledge is only probable and thus, contains an element of falsity. Student Groups I will assign students to four- or five- person groups. These groups are assigned for the entire term and group members should sit together in class. Each assigned group should accomplish the assignments designated as group assignments. The assigned groups also should accomplish 2 ACCY301 Course Syllabus—Po-Chang Chen the balanced scorecard and measurement projects. Class Preparation and Participation I encourage students to prepare for class within their assigned groups. Appropriate class preparation is both an individual and a group responsibility. I may call on either groups or individuals to present assignment solutions and contribute to class discussion of the issues and problems contained in the assignment. The keys to successful problem- and case-based learning are preparation, attendance, participation, and attitude. While I encourage preparation within study groups, each student is responsible for daily preparation and participation in class when called on. I seek to engage the class in a mixture of activities. During class discussion you should discuss, challenge, and criticize ideas. You should express your thoughts and defend your beliefs using reason and logic. Assessment The course grade is determined based on the following components. Assigned points (percentage) Professionalism Assignment write-ups Group write-ups1 (25 points each for best four) Individual write-ups (20 points each for two) Balanced Scorecard and Measurement project (12% report, 4% presentation)2 Three examinations (15% each midterm, 20% final exam) Lab participation and assignments4 Total 1 2 00 (10%) 140 (14%) 100 40 160 (16%) 500 (50%) 100 (10%) 1000 (100%) For group assignments, 75% content and 25% grammar and style. For the report, 75% content and 25% grammar and style. For the presentation, 25% content and 75% presentation skills. 4 Lab participation and assignments grade is 100% based on the lab grades from the lab instructor. I scale the distribution of major elements of the course (see below) to the grading scale below. Overall course grade also employs the same grading scale. †¢ 100 to 96. 67% of possible points = A+; †¢ 96. 66% to 93. 33% = A; †¢ 93. 32% to 90. 00% = A–; †¢ 89. 9% to 86. 67% = B+; †¢ 86. 66% to 83. 33% = B; †¢ 83. 32% to 80. 00% = B–; †¢ 79. 99% to 76. 67% = C+; and so forth. 3 ACCY301 Course Syllabus—Po-Chang Chen Written Assignments All written assignments should be handed in at the beginning of class on the case due day. Papers deemed late are subject to a score of zero. Group-based assignments: There are five group-based written assignments. All group-based written assignments are graded for both content and communications. For communications grading, you are encouraged to seek help from the Department’s communications graders before submitting your work. Written and oral communications support is available through the Department of Accountancy. Please refer to the following website for the support information: http://www. business. illinois. edu/accountancy/programs/communications/. For the final grade assessment, one group-based assignment that has the lowest combined grade of content and communications will be dropped. Note that any written assignment that has a grade of zero due to no submission or late submission is not considered for grade. You should prepare all group-based written assignments in compliance with the following guidelines: 1. Unless otherwise specified, assignment write-ups should be in memo format (see both ACCY Memo Guidelines and Project Discovery Communications Handbook on the course website for additional guidance). 2. You should type the assignment using 12-point Times New Roman font, with double spacing and one-inch margins on all sides. 3. Unless otherwise specified, your memo should not exceed five pages of text including any attached or embedded tables, graphs and exhibits. 4. Unless otherwise specified, you should submit two (2) copies of the assignment, one for content grading and the other for communications grading. If in addition, you would like to use the memo and attachments to refer to during the day’s discussion, bring a third copy to class. Individual-based assignments: There are two individual-based cases that involve primarily numerical analyses and short answers. The individual-based cases are graded for accounting content only. Therefore, you do not need to prepare them in memo format. You should submit one copy of each individual assignment. Balanced Scorecard Project In this project, you will choose an extracurricular organization to which one or more of your group members belong. You will then design a Balanced Scorecard for the organization chosen by your group. More details of this project can be found in the Balanced Scorecard Project Guidelines on the course website at a later point of time. The outputs of your efforts will be (1) a written report and (2) a presentation to the class of your balanced scorecard design. Th e Balanced Scorecard Project Guidelines will also contain additional information about the written report and the class presentation.. Measurement Project In this project, I will assign a company and a specific reporting period f o r yo u r gr o u p to evaluate. You should download the company’s annual report from its website. In addition, groups should use other reports and information disclosed by the company, and/or other entities, in 4 ACCY301 Course Syllabus—Po-Chang Chen conducting its research of the company. Groups will research their assigned company using the research and analysis guidance in the Measurement Project Guidelines on the course website. The outputs of your research and analysis efforts will be (1) a written measurement project report and (2) a presentation to the class of the most important results of your research. The Measurement Project Guidelines will also contain additional information about the written reports and the class presentations.. Examinations There are two midterm exams and one final exam for this course. The two midterm exams are non-cumulative. The final exam is comprehensive (cumulative). Each exam will include multiple choice questions, short essay (one or two paragraph) responses, and problems. All examinations are closed-book and closed-notes. Professionalism As a student preparing to enter the profession of accountancy, you have a responsibility to conduct yourself in a professional manner. Fulfilling this responsibility helps to prepare you for the obligations you will assume as a professional accountant. The IFAC fundamental principles of professionalism are adopted in this course as a guide to our conduct in the accountancy measurement and disclosure course. Please refer to the Professionalism Contract and Professionalism Evaluation Report Guidelines for more details. Potential Extra Credit Opportunities You will have opportunities to earn potential extra credit by participating in professional learning or service activities. Please refer to the Professionalism Evaluation Report Guidelines for details about those extra credit opportunities. Potential Course Problems Academic Integrity The Business Faculty at the University of Illinois at Urbana-Champaign expects students who are preparing to enter the business profession to exhibit the same qualities of honesty, integrity, responsibility, and respect for others that society demands from business professionals. The primary responsibility for complying with the standards of academic integrity rests with each individual student and with the student body as a whole. By your enrollment in this course, you pledge on your honor that: 1. You will neither give nor receive unauthorized assistance on any academic or related professional assignment or activity. 2. You agree that all provisions of the UIUC Student Code related to student conduct and academic integrity bind all students matriculating to the University of Illinois at Urbana-Champaign. 3. You acknowledge that you have the obligation to report apparent violations of academic integrity and the Student Code in a non-anonymous manner to the course instructor or the Head of the Department. Missing Classes and Examinations and Failing to Turn In Assignments I expect students to attend classes. Midterm examinations are in scheduled class times and thus, the only acceptable reasons for missing an exam are sickness and other extenuating circumstances. You 5 ACCY301 Course Syllabus—Po-Chang Chen must provide me with adequate documentation of your reason for missing an exam. There are no make-ups for failing to turn in an assignment by its due date or missing an exam for other than an acceptable reason. In the case of a conflict with the final exam (defined as three university course exams scheduled within a twenty-four hour period, or two university course exams scheduled at the same time), I will arrange for a make-up exam only when approved by the department. A conflict exam approval form can be found on the course Compass website close to the final date. No make-up exams will be given for conflicts that arise from travel plans. You will need to provide documentation to support the conflict; the staff in the Department of Accountancy will then verify the conflict and you will be notified of your eligibility. You will not be allowed to take the conflict final exam if your request is denied by the Department of Accountancy. The instructor will request the Dean of the College to drop any student from the course who: †¢ Misses both midterm exams, for whatever reasons; †¢ Misses too many classes, particularly in sequence; †¢ Fails to contribute adequately to group assignments (i. e. , class presentations, case writeups and measurement project research and reports). Group Conflicts and Problems Group members should attempt to resolve all conflicts and problems among themselves in a timely manner. If such resolution is not satisfactory, group members should consult immediately with the course instructor. In any event, groups should not allow problems to continue beyond a one-week period. At the end of the semester, students will evaluate each fellow group member’s cooperation and contribution to group assignments. Such evaluations will be included as part of the Professionalism element of course grades. Grading Dispute While TAs and I make every effort to grade all of your work accurately, grading errors can occur. If you believe there is an error, you may request a regarding of the assignment or exam. Be aware, however, that grading errors can occur in both directions – errors can make grades too high as well as too low. Therefore, if you request a re-grading, your entire assignment or exam will be regarded, and all grading errors will be corrected. By requesting a re-grade, you accept the possibility that your grade may go either up or down as a result. To request a re-grade, you must submit a written request to me within one week from the class period in which the assignment or exam was first returned to students. The request must be accompanied by the graded original and must state the area of dispute, your recommendation for change in grade, and an explanation or justification for your recommendation. Special Accommodations If you have a condition, such as a physical or learning disability, which will make it difficult for you to carry out the work as I have outlined it or which will require academic accommodations, please notify your Teaching Assistant or me during the first week of the course and we will strive to accommodate. 6 ACCY301 Course Syllabus—Po-Chang Chen Preliminary Course Calendar Date 1 Topic Readings Before Each Session COMP: Course syllabus Assignment Due Mon 22-Aug Course introduction 2 Framework for Accounting Measurement and Disclosure Revsine et al. , Ch 1 Economic and Institutional Setting for Financial Reporting Objectives & economics TIS: Sunder, Ch 1 Introduction to the Theory of Wed 24-Aug of accounting Accounting and Control (skim) FASB: SFAC 8 Ch 1 Objectives of Financial Reporting by Businesses (skim pg 1-14; use as reference) (Compass) Mon 29-Aug Accounting measurement FASB: SFAC 8 Ch 3 Qualitative Characteristics of Useful Accounting TIS: Brown, An Accountant's Measurement Primer (pp. 1- 8) COMP: IMA Statement, Value Chain Analysis for Assessing Competitive Advantage; TIS: Porter, What is Strategy? Labor Day No Class! Case day TIS: Kaplan & Norton, Transforming the Balanced Internal performance measurement Scorecard from Performance Measurement to Strategic Management: Part I Revsine et al. , Ch 2 Accrual Accounting and Income Determination Financial statements 1 FASB: SFAC 6 Elements of Financial Statements (skim, use as reference) Group Case 1 3 4 Wed 31-Aug Business strategy and accounting Mon Wed 5-Sep 7-Sep 5 6 Mon 12-Sep 7 Wed 14-Sep 7 ACCY301 Course Syllabus—Po-Chang Chen 8 Mon 19-Sep Financial statements 2 Revsine et al. , Ch 4 Structure of the Balance Sheet and Statement of Cash Flows FASB: SFAC 5, Recognition & Measurement in Financial Statements (skim, use as reference) (on Compass) FASB: FAS 157, Fair Value Measurement (para. 1-39) Group Case 2 9 Wed 21-Sep Recognition and measurement Recognition and Measurement – Selected Events/Transactions 10 Mon 26-Sep Revenue recognition-1 Revsine et al. Ch 2 Accrual Accounting & Income Determination (re-read) FASB: Research revenue recognition in FASB Codification Revsine et al. , Ch 3 Additional Topics in Income Determination (pp. 137- 156) Group Case 3 11 Wed 28-Sep 12 Mon 13 Wed 3-Oct 5-Oct Revenue recognition-2 Case day Midterm Exam 1 Accounts receivable & doubtful accounts Trade notes receivable Case day and usefulness of accounting estimates Retail inventori es and cost flow assumptions BSC Presentation Day Manufacturing inventories Case day Midterm Exam 2 4 Mon 10-Oct 15 Wed 12-Oct 16 Mon 17-Oct 17 Wed 19-Oct 18 Mon 24-Oct 19 Wed 26-Oct 20 Mon 31-Oct 21 Wed 2-Nov Revsine et al. , Ch 8 Receivables (pp. 411-421) Revsine et al. , Ch 8 Receivables (pp. 421-436) TIS: Brown, Time Value of Money TIS: Lundholm, Reporting on the Past Revsine et al. , Ch 9 Inventories (pp. 481-507) BSC project presentation and report Revsine et al. , Ch 9 Inventories (pp. 476- 481) TIS: Maher et al. , Ch 3 Activity-Based Management Group Case 5 Group Case 4 8 ACCY301 Course Syllabus—Po-Chang Chen 22 Mon 7-Nov Fixed assets 23 Wed 9-Nov Intangible assets Revsine et al. , Ch 10 Long-Lived Assets & Depreciation (pp. 545-558; pp. 563 -576) Revsine et al. , Ch 10 Long-Lived Assets & Depreciation (pp. 558- 563) Individual Case 1 TIS: Siegel & Borgia, The Measurement and Recognition of Intangible Assets Revsine et al. , Ch 4 Structure of the Balance Sheet and Statement of Cash Flows (re-read pp. 196-207) Revsine et al. , Ch 17, Statement of Cash Flows Revsine et al. , Ch 5 Essentials of Financial Statement Analysis (pp. 267-271) TIS: Bergevin, Ch 11 Advanced Cash Flow Analysis Thanksgiving Break. No Class! 4 Mon 14-Nov Statement of cash flows – I 25 Wed 16-Nov Statement of cash flows -II Mon 21-Nov Wed 23-Nov 26 Mon 28-Nov Statement of cash flows case and Final exam review Individual Case 2 27 Wed 30-Nov Measurement Project Presentation 28 Mon 2-Dec Measurement Project Presentation Final Exam Measurement Project Report 29 Wed 7-Dec TBD Readings legend: TIS – Measurement and Disclosure course packet from XanE du Revsine et al. – Revsine, Collins, Johnson & Mittelstaedt textbook, 5th edition COMP – â€Å"Required readings† folder on Compass website FASB – Financial Accounting Standards Board website 9

An Inspector Calls Essay

I am writing to you about a film I would like you to play a part in. It’s called An Inspector Calls, it is set in Brumley, an industrial city in the north midlands, 1912. The play is about a young woman named Eva Smith who commits suicide after an unfortunate line of events. An inspector talks to the whole family one by one as they are all involved one way or another. Priestley was trying to show his audience that we can not go on being self obsessed and should think how our actions affect other people. He uses the Birling family as an example of a capitalistic family in the upper class in 1912, who had no care for other people. Shelia is a pretty girl 22 years old, she doesn’t have a job as her parents (Mr. Arthur Birling and Mrs. Sybil Birling) are quite well off. In act one Shelia beings the play as a self-centred and likes attention. She recently got engaged. When she is first shown the picture of Eva Smith she recognises her with a little cry and then runs out of the room, as she is upset that she played a part in an innocent girls death. Shelia first met Eva when she was at Milwards to try on some dresses for a party she was going to. As she tried on a gorgeous dress she caught sight of Eva ( who was working at Milwards at the time, as a shop assistant ) she saw Eva smiling at the other shop assistant as if to say † doesn’t it look awful â€Å". This just made Shelia loose her temper, as she was already in a bad mood that day, so she went straight to the manger and told him this girl had to be sacked otherwise her and her mother would close their account with them. She wouldn’t have cared, its just Eva was so pretty with her big dark eyes, and the dress looked perfect on her. She was just jealous of Eva and acted out of jealously and petty spite. Sheila almost respects the Inspector’s way of handling things and begins to see the world according to his values. She was rather concerned for Eva and couldn’t believe she partly caused her suicide also she was genuinely upset about the death of Eva and how she was involved. During the second act she learns of everyone else’s involvement in the case. When she sees Gerald’s reaction to the name Daisy Renton she knows straight away that Gerald had some history with the girl. Gerald says that Shelia only wants to watch him being asked questions so she can watch some one else go through it, this obviously offends her and she questions whether Gerald really knows her. She hears Gerald’s questioning and soon finds out that Gerald met Eva in the palace bar one night after going to watch a show. He went down and had a few drinks, and noticed Eva as they started talking she gave him a false name so he new her a Daisy Renton. After hearing all this she breaks of her relationship to Gerald as she thinks she doesn’t know him any more. When inspector Goole questions Mrs. Birling Shelia discovers that Eva went to her mother for help and appealed to Mrs. Birling’s charitable committee because she had now money and no place to stay and she was pregnant. Mrs. Birling used her power over the committee to have Eva’s case refused and when Shelia discovered that her mother had been so cold she was outraged. She thought what her mother did was cruel and vile, especially as Eva was pregnant. When she realised that Eric was the man who had got Eva pregnant and tried giving her stolen money she was quite understanding of his involvement. During this act you can see Shelia growing as a character and in a way changing. She has been quite helpful to the inspector and sort of looked up to him in a way by agreeing with everything he says and answering all questions even if they weren’t directed at her. In act three Shelia’s attitude has almost completely changed she says she’s behaved badly and she’s ashamed of it. When the inspector left Shelia was the first person to question whether he was a police inspector or not, she doesn’t seem to care if he was a fake because she believes it should have made them all realise what they had done wrong and change but the only people who did realise what had gone wrong and the only people who had actually changed where her and Eric. She believes that the truth came out that night and made everyone confess and that is the only important thing that happened that night, not whether or not the inspector was a police inspector or not. When Shelia talks to certain people she is a confident speak † I should jolly well think not†, this shows she’s not afraid to stand up 4 her self or against other people. She asks a lot of questions and had a great deal of curiosity about the case â€Å"What was she like?†, â€Å"Was she young?†, â€Å"What was her name?†, these quotations show that she is eager to know all the information that people will tell her and she wants to know everything. When you play Shelia when you talk about Eva you should sounds slightly distressed and concerned, â€Å"Sorry its just I can help thinking about this girl destroying herself so horribly†, she obviously is in a great deal of distress when she talks about Eva and thinks about her death and how she was a part of it. Also she questions her fathers decisions a lot â€Å"I think sacking her was a mean thing to do†, â€Å"These girls aren’t cheap labour they are people†. When your playing Shelia you must remember that during act 1 you should be quite snobby and self-centred as Shelia only thought about her self and she was a jealous character. During act 2 you can start the see the changes so don’t forget to start being more sympathetic towards other peoples stories involving Eva. In act 3 you can she that the change in her attitude is complete as she learns her responsibilities of others less fortunate and is sensitive towards others and their feelings. Also I think you should wear a dress of that period or something along those lines to do with the upper class fashion during 1912.